Job Title: Electrical Service Technician.
Company: B&M Electric.
Salary: 70k-150k.
Location: Torrance, CA.
Employment Type: Full-Time.
Position Summary
B&M Electric is seeking skilled, motivated, and professional Electrical Service Technicians to join our team. This role involves independently and collaboratively identifying, diagnosing, and delivering efficient electrical services in accordance with National Codes. Technicians will provide inspections, general service, maintenance, repairs, and project execution while ensuring high standards and customer satisfaction.
Compensation & Benefits
Compensation
- Base pay with opportunity to earn monthly bonuses through B&M Electric’s Bonus Structure (based on goal achievement).
Benefits
- AFLAC Insurance.
- $200 Company Goal Bonus.
- Continued Education Bonus (Per approved class).
- Paid Sick Leave: 5 days/year (after 90 days).
- Paid Vacation: 3 days/year (after 3 months in a service truck).
- 401(k) with Company Match up to 3%.
Key Responsibilities
Service & Technical Duties
- Perform safety assessments, diagnostics, and repairs using B&M Electric’s Service Delivery System.
- Conduct inspections, maintenance, and project-based electrical services.
- Provide expert troubleshooting and system solutions using flat rate pricing and company guides.
- Sell and educate customers on Membership Plans and additional services.
- Ensure post-call quality assurance, including cleanup and double-checking work ("Better than you found it" policy).
- Build trust-based relationships with customers and offer solution-based estimates.
Administrative Tasks
- Complete all paperwork thoroughly and on time per company policy.
- Maintain accurate service documentation: inspections, parts used, equipment/material orders, etc.
- Submit digital or printed forms and invoices with detailed accuracy.
- Take and upload photos before, during, and after service calls to document progress.
Internal Communication
- Maintain real-time communication with the office and supervisors: job arrival, updates, debriefs, and time tracking.
- Follow all call management and job completion protocols.
Training & Development
- Attend and participate actively in all training sessions and meetings.
- Seek ongoing learning and complete assigned coursework and training materials.
Vehicle, Tools, and Equipment
- Maintain a clean, stocked, and mechanically sound service vehicle.
- Report any vehicle issues immediately.
- Keep all tools and equipment (company-provided or personal) in proper working condition.
- Follow all driving and safety laws.
Professionalism
- Arrive on time and maintain a clean, presentable appearance.
- Demonstrate positive, respectful, and professional behavior with customers and coworkers.
- Accept feedback constructively and communicate effectively with team members and leadership.
- Uphold company values and always follow the employee manual.
Work Environment & Physical Requirements
- Work environment supports productivity, learning, and well-being.
- Must be able to lift/move up to 150 lbs and perform physical tasks such as standing, walking, loading, and stacking.
- Reasonable accommodations may be made for qualified individuals with disabilities.
Join Our Team
If you're a customer-focused, reliable, and skilled technician looking for growth and development in a supportive environment, apply now to become part of the B&M Electric team!